Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

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1. Item condition: All items must be returned in unused, unworn, original condition with tags intact. Return items will only be accepted in their original condition with packaging and tags. We will not accept items that have been damaged, soiled, or altered and will be sent back to the customer with shipping charges.

2. Products purchased during the sale period / discounted pricing are not eligible for returns.

3. Reverse pick up: We offer a pick-up facility in select locations based on our courier serviceability. We will pick up the return within 3-5 business days from the request approval date. Keep the packet ready to expedite the return pickup. If the reverse pick-up option is not available at your location, you can self-ship the product(s) to us by any reliable courier service within 7 days of approval of the return request.

4. Refunds: Post receipt of the return package, it will undergo a quality inspection, and we will issue a refund within 7 days if it passes our inspection process.